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At Your Service:
Welcoming Customers with Disabilities
Project of the ADA National Network on the Americans with Disabilities Act (ADA)
Questions on the ADA?
1-800-949-4232

Education Credit: Certificate, CEU & CRCC

The At Your Service webcourse has been approved for education credit; you may apply, as long as you are eligible.

REVIEW the requirements for the credit that you seek:

Certificate of Completion

A “Certificate of Completion” is not issued for the At Your Service webcourse by the Southeast ADA Center.

You may document your course completion by printing the Post Test results, which identifies your name, date course completed, and total score.


CEU: Continuing Education Units

The At Your Service webcourse has been approved by the University College at Syracuse University for 0.5 continuing education units (CEU), which equates to 5 contact hours.

For 0.5 CEU, you must:

  1. Complete Pre-Test and all 15 topics, including "Apply Your Knowledge" sections.
  2. Score 90% or better on Post Test.
  3. **If you need formal written transcript for professional CEU credit, you must create (or login if existing user) to the Syracuse University MySlice account then complete an online Transcript Request and payment of the transcript fee.

Formal Written Transcript

**NOTE:

To request a formal written transcript, you must:

**NEW! As of August 25, 2019, there is a new process to request CEU credit and must be completed through Syracuse University.

For more information, transcripts from Syracuse University Office of the Registrar.

CRCC: Commission on Rehabilitation Counselor Certification

The At Your Service webcourse has been approved for 3.5 CRCC clock hours by the Commission on Rehabilitation Counselor Certification (CRCC).

For 3.5 CRCC clock hours, you must:

  1. Complete Pre-Test and all 15 topics, including "Apply Your Knowledge" sections.
  2. Score 90% or better on Post Test.
  3. Complete and submit a Verification of Completion form.
    (available after passing the Post Test)

Note on ADA Consultant Certification

Completion of the At Your Service webcourse does not certify you as an ADA Consultant. "ADA Consultant Certification" does not exist nor is recognized by any Federal enforcement agency. The Department of Justice (DOJ) states the following in a technical assistance letter dated October 15, 1993:

"The Department of Justice does not certify or endorse any individual or organization as ADA consultants, and does not approve or endorse any products or designs as being in compliance with the ADA. Any individual or business claiming to have such a certification or endorsement may be violating various state and federal laws prohibiting fraud and misrepresentation."

Source: DOJ Technical Assistance Letter on ADA Consultant - Text file.

Questions on Credit?

Southeast ADA Center

All inquiries and requests for assistance are strictly confidential. We respect the importance of your inquiry and will respond as soon as possible. Information Specialists are available Monday - Friday from 9:00 a.m. to 4:30 p.m.

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